After I updated to the latest iOS 26, Be My Eyes refuses to describe any screenshots that I share. I take a screenshot, select Be My Eyes from the share sheet, and it says it could not obtain the picture. It does it every time.
Iβm quite sure itβs fixable with an update, but I thought I would report the issue.
By Diego Garibay, 18 September, 2025
Forum
iOS and iPadOS
Comments
no issues here
That's so interesting, no problems on my end on an iPhone 15.
Had to delete and reinstall the app.
You are correct, everything is fixed now thanks.
Same Issue
I'm also experiencing the same problem hear. Iphone 16 Plus with IOS 26.
Re: Had to delete and reinstall the app
Iβm glad it worked for you. Unfortunately, I tried the same thing β deleted the app and reinstalled it β but the bug is still there for me π.