Battling to install dropbox on my iphone 5

By Gary Hough, 25 January, 2017

Forum
iOS and iPadOS

Hi folks,
I un-installed my dropbox on sunday to make some space on my phone and to clear the extra documents and things that makes the app bigger over time.
I offen do the same with face book and then re-install it and then the hole app size is smaller again.
However now when I want to install dropbox, it never gets past 10 percent and then I get a message saying, couldn't download dropbox at this time, then there are 2 buttens done and retry.\
Obviusly retry I have the same result and done takes me out of there.
Sometimes when I go in to the folder that I moved my db to, it would be there and it says dropbox downloading 10 percent, and then I dubble tap and hold on it and then I can delete it.
Then I get a message saying that Dropbox and all it's data will be deleted, so i click okay and try it again from the app store,and once again, it only goes to 10 percent.
sometimes less, but never over 10 percent and I really need dropbox on my phone.
Has anyone had this problem and or possibly know of a silution.
I would really apreciate any help.
Thanks,

Gary.

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Comments

By Tyler on Thursday, January 26, 2017 - 11:57

Member of the AppleVis Editorial Team

The first thing you can try is to restart the device. If that doesn't work, try signing out of your Apple ID, deleting the partially downloaded Dropbox app, restarting the device, signing in, and trying the download again.

Alternatively, you can download the app on a computer using iTunes and manually sync the iPhone.

HTH