Apple Music Subscription Renewal

By Victoria F, 2 September, 2015

Forum
iOS and iPadOS

Hello,

I'm writing to explain a problem I'm having. When I first activated Apple Music on my iPhone 5S, I turned off automatic subscription renewal. I did this because I didn't know if I'd like Apple Music and I honestly thought I might forget to turn automatic renewal off before my three-month trial expired. I discovered that I really enjoy Apple Music after all and I'd like to pay for it after September 30th. I went under My Account>Manage Subscriptions>Apple Music Membership to try and toggle the automatic renewal back on. The checkbox appears not to be there at all. I see the subscription plan options but not anything about automatic renewal. I read on Google that it's supposed to be there. Maybe it is, but I can't find it with Voiceover.

Has anyone else tried to do this? I would appreciate any help on the matter. Maybe it will ask me if I want to renew when the three-month trial expires. I'm hoping this happens, because I would hate not to be able to control whether or not I enjoy the service.

Thanks,
Victoria

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Comments

By KE7ZUM on Friday, September 25, 2015 - 07:27

No, it disappears. You will have to redo your subscription I've noticed that as well. Once you turn that off it's gone.

By Holger Fiallo on Friday, September 25, 2015 - 07:27

It does not show in the iPhone. Try it on iTunes in your PC. It will work in the PC. Hope this help. Do the same steps in iTunes. Is there. I check. I have window seven current iTunes.

By Victoria F on Friday, September 25, 2015 - 07:27

Okay thanks everyone. I'll try doing it from my computer.

By KE7ZUM on Friday, September 25, 2015 - 07:27

Remember though the $9.99 is for one device so if you do this for your computer, or from it, it might not transfer to your ios device.

By Usman on Friday, September 25, 2015 - 07:27

KE7ZUM,
Can you provide a link where it states that apple music is only limited to a single device? I could not find anywhere where this is written.

By KE7ZUM on Friday, September 25, 2015 - 07:27

It was actually in the set up steps when you first set it up. if you missed it, I don't know where to find it. but it is $9.99 per device per month Not sure if that is ios only, or if it is computers and ios devices.

Take care.

By Anthony Horvath on Friday, September 25, 2015 - 07:27

Hi all,
On the Apple Music site it actually says, "As a member, you get the entire Apple Music experience on your iPhone, iPad, iPod touch, Mac, and PC."
I hope that helps.

By Usman on Friday, September 25, 2015 - 07:27

Yes, that is exactly what I thought. so there isn't really a device limitation.

By Victoria F on Friday, September 25, 2015 - 07:27

Hi everyone,

Thanks for all your help. I was able to go into iTunes on the computer and turn on auto renewal from there. Now I see the checkbox on the phone once again in the my account tab of the music app. If I ever choose to unsubscribe in the future I can do it that way.