Accessing subscriptions from the settings in iOS 15 and 16 on an iPhone 7 11 and 13

By Shelley, 24 February, 2023

Forum
iOS and iPadOS

I went to check on my subscriptions today and discovered that I cannot access them. On all three of my phones, I get a pop-up button for app name which I can’t seem to tap and open, a button for price and a button for renewal date. Directly under that is a heading for Active subscriptions and then one for in active subscriptions. The only thing I can pull up is the Apple one subscription which I don’t have but I cannot pull up any of the ones that I do have. I would’ve not discovered this today except I needed to double check on one that I had just ordered today from MLB.. Has anybody had this problem and if so, do you have any suggestions for a workaround?

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Comments

By Jimmy V on Sunday, March 5, 2023 - 19:51

you will need to turn on Screen Recognition . This just happend to me today. Once you turn it on you will be able to read all your subscriptions and tap them.. It's only on iphone 11 and newer though

By Jo Billard on Sunday, March 5, 2023 - 19:51

Thanks for the tip. I haven't had much luck with screen recognition so I am looking forward to trying it again.