ZAGG bluetooth keyboard for iPad Air hasn't worked since I updated to iOS 8.1

By Karen Wood, 29 December, 2014

Forum
Apple Hardware and Compatible Accessories

Hello, I am new to this forum. I have an I pad air. I purchased a Zag folio keyboard case for it many months ago. It worked beautifully until I updated to ios 8.1. Since I did this, the keyboard does not work at all. I have since updated to ios 8.12 and the Bluetooth keyboard still does not work. Has anyone else had this problem? Thanks for any input in advance, Karen Wood

Options

Comments

By J.P. on Sunday, December 21, 2014 - 23:50

Hey Karen,
Welcome to the forum! Unfortunately there are many BT Keyboard issues with iOS 8. Some have been fixed.
Your best recourse, report to keyboard support. Report in detail your experience. Make sure to tell them if you're using voice over.
Secondly, report same issues to Apple Accessibility. You can email them at accessibility@apple.com, or call 877-204-3930. That is the Accessibility line for Apple. Only use that for accessibility issues.
Good Luck, most important you just have to wait for update. Frustrating I know! HTH- JP

By Karina Velazquez on Wednesday, January 21, 2015 - 23:50

Hello Karen, I had the same problem with my Logitech keyboard, and a friend told me a clue to make it work, not as in Ios 7 but at least it works.

You have to press the right and left arrow keys at the same time to enable or disable the quick navigation mode; so that when you need to write something, you must disable the quick navigation and when you want to navigate as always you have to enable it.

Hope this helps you.