vluetooth issues with IPhones

By themusicman08, 10 October, 2016

Forum
Apple Hardware and Compatible Accessories

Hello all:

I have a friend who has an IPhone 5SE and uses a bluetooth headset made by Logitech. The unit is a Logitech H800 and her IPhone is a 5SE. I'm posting this here to see if anyone can reproduce the problem that she's having. I am also hoping this topic is ok to post here. If not, I understand.
There is a chat line called My TeleSpace and she is trying to use the phone to call out there using the Logitech headsets. When she uses these headsets, the VoiceOver drops in volume and you are not able to hear the numbers being entered into the system. She's able to make and receive calls everyware else and the quality is fine. We also had her try the Google hangouts app to see if the same result would happen. It does. But when she listens to music, or reads books, all works well. She has checked the volume on her VoiceOver and sounds, all works well there. Does anyone have any idea's?

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