I'm trying to connect my phone to my alexa so that I can stream the audio from music services over it. I think I pared them correctly at least it says they are anyway. It makes the connect sound and alexa says it's connected to my phone but when I go to play something it's hardly noticeable. I try turning the volumes up but it hardly gets any louder and when I check it goes to 0. I turn it up but all that happens is vo gives me a heart attack cause it goes really loud. Not sure if this is a vo issue since a friend who doesn't use it says he has no problem. Can anyone help?