My iPhone won’t start; please help

By hedgehogoverlord, 2 May, 2016

Forum
Apple Hardware and Compatible Accessories

So my iphoe 4s has broken down. it wont turn on with or without a charger.i tried holding the home button and the off button at the same time. someone please help!

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Comments

By Igna Triay on Monday, May 23, 2016 - 01:50

Try connecting it to the charger, then pressing just the power button six times. It should turn on.

By destructatron on Monday, May 23, 2016 - 01:50

I think you should call apple and tell them what the problem is.

By Justin on Monday, May 23, 2016 - 01:50

Hi,
This sounds like the battery is gone on your 4S. Don't press both the power/home buttons at the same time.If your phone won't turn on, just hold the power button, not the home button with the power button. Hope that makes sense. Theres no need to hold the home button while holding the power button unless you want to reset your phone.
HTH

By hedgehogoverlord on Monday, May 23, 2016 - 01:50

i tried all things mentioned ecxept calling apple.i replaced the battery ages ago so i think i may of voided the warranty especially as it was bought a while ago :P

By Tyler on Monday, May 23, 2016 - 01:50

Member of the AppleVis Editorial Team

I would recommend trying to connect your iPhone via USB cable to iTunes. That way you can see if the device is completely unresponsive, or iTunes acknowledges it with an error. It may provide useful troubleshooting information.

HTH

By Toonhead on Wednesday, August 23, 2017 - 01:50

DFU Mode might be the most intelligent thing to try at this point. I don't ever like to say this but I believe the phone might be toast at this point. Try putting the phone in DFU mode and see what it does, and if it doesn't resolve the issue, take it to an Apple store. I know the battery might've been replaced once, but hopefully an Apple store employee will be nice and help out if necessary.