IPhone stopped working all of the sudden

By abdullah mohammad, 15 July, 2018

Forum
Apple Hardware and Compatible Accessories

greetings.
i have an IPhone 5c that one day all of the sudden stopped working. it powers on and shows the apple logo but no more than that. any help would be appreciated.

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Comments

By tunmi13 on Wednesday, July 11, 2018 - 07:44

Can you please provide more details leading to this situation?
For example, were you using the phone when rather it happened? Is something broken/crackedtwhere on the device? ETC.

By Dawn 👩🏻‍🦯 on Wednesday, July 11, 2018 - 07:44

Try a hard reset by holding down the power and home buttons for a few seconds and release them. If that doesn't work, the only option I can think of besides that is to put it in Dfu. mode. Good luck and hope this helps!

By abdullah mohammad on Wednesday, July 11, 2018 - 07:44

In reply to by Dawn 👩🏻‍🦯

what is the dfu and how to activate it?

By tunmi13 on Wednesday, July 11, 2018 - 07:44

You could also try contacting Apple and see if they can help.
If not, you could try recovery mode, which I'm not sure will exactly work. Do note, you will lose all your data in theprocess if you don't have a backup to either iCloud or iTunes.