help with my airPods

By Sabrina, 25 March, 2020

Forum
Apple Hardware and Compatible Accessories

Hello. I got my new airPods just an hour ago. I have a few questions.
Which devices do they work on and 'how can I see battery while charging the case?

Options

Comments

By Siobhan on Sunday, March 22, 2020 - 18:50

Hi. Hope you enjoy them. they work on any iPhone. They also work on the Mac. The easiest way to discover what battery you have is this. Open an app, like messages or weather. Then flip open the lid and hold them near your phone. If you have connected them at one time, they will show something like Sasha's airpods, 25% charging, case 75%. Now that's if both airpods are in. If you take one out, it will say left airpod 20% I hope this helps. If you need more help, want we can face time. I don't know how to do it on the mac well. You can check david woodbridge. He did a podcast on them.

By Holger Fiallo on Sunday, March 22, 2020 - 18:50

Also if you slide on home to go to the first page, slide where you see battery of your phone, watch and I think airs. I think you probably could ask siri to tell you the llevel of the battery.

By Sabrina on Sunday, March 22, 2020 - 18:50

Is there a way to check what model I have? I know it is not pro meaning it has to be sries one or two.

By Holger Fiallo on Sunday, March 22, 2020 - 18:50

In reply to by Sabrina

Go to setting, bluetooth and slide until you see your airpods., go to info. I think there is what you need.

By Siobhan on Sunday, March 22, 2020 - 18:50

When you bought them, if it had a charging case come withit, you have the second generation. If you didn'tm and bought a case which is fine, then that would be the first generation. The info that Holger is telling you about, wouldn't help there. That is just to unpare them from the device. Hope that helps.

By Sabrina on Sunday, March 22, 2020 - 18:50

Yeah it came with a case that it is inh. I did not buy an extra case.

By Sabrina on Sunday, March 22, 2020 - 18:50

I looked at Google, yes that is a good search, and saw I could check what model I had so I went to settings, general and about, then tapped on my airPods, which are Sasha's airPods, then looked up the model number and then I used the website and it is airPods 2.