Help, headset controls no longer working

By Tejas V Karanje, 10 February, 2019

Forum
Apple Hardware and Compatible Accessories

Hello, greetings.

I have an issue with my iPhone headset. My Headset Control buttons are not working. To pick up the incoming calls, increase/decrease volume, Pause/play music, I have to use my device. The control button located on the earplug wire, don't work.

Kindly suggest.

Regards,
Tejas

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Comments

By J.R. on Friday, February 22, 2019 - 23:41

Tejas, the only thing you can do is get them replaced. Mine does that every 3 to 6 months, I use it every day. Just take them to the apple store and explain whats up. If you need to buy they're $30 with tax, I recently had to buy a new one. That includes a 1 year waranty, otherwise you can buy with a 90 day waranty. I hope this helps.@Tejas,