Connecting PayPal card reader

By Jim D, 17 December, 2019

Forum
Apple Hardware and Compatible Accessories

Hello:
One of my colleagues is looking to connect a PayPal card reader to his iPhone using the lightning port. The problem, whenever this connection is made, Voiceover thinks a headphone is connected and goes silent. We've tried pairing the phone with a bluetooth speaker, but can't seem to get VO output to go through the speaker. How can we get Voiceover output to go to either the phones speaker or to the bluetooth speaker when the card reader is connected?
Any help greatly appreciated.
Jim

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Comments

By J.P. on Sunday, December 22, 2019 - 14:54

This might not work, but has your colleague tried audio destination from rotor. This might change output. However, this might not be a good solution when phone is silent. Not knowing where on rotor you are.
I forgot, I think they removed the ability of VO playing from a BT speaker. Removed in iOS 13.

By Jim D on Sunday, December 22, 2019 - 14:54

The interesting thing, we have selected audio destination in the rotor, but it does not show up when we move through the various rotor options. I know that some rotor options only appear when they are available, so we've tried this when paired to a bluetooth speaker and when connected to headphones via the lightning port. Still can't get audio destination to appear in the rotor.
Jim

By J.P. on Sunday, December 22, 2019 - 14:54

I updated my 1st answer. I forgot that BT speaker and VO behavior changed with iOS 13. VO would output through the BT speaker. It no longer does. That’s probably why AD is missing from rotor.