Apple Bluetooth keyboard keystroke duplication

By Angie, 18 June, 2015

Forum
Apple Hardware and Compatible Accessories

I recently purchased the above so I could reply more accurately and effectively to text messages using my iPhone. I have experienced one glitch using this accessory. Pairing with an iPhone is flawless; Navigating around homepage and folders using Voice Over commands is very easy. The problem occurs only when inputting text. Every key stroke is duplicated. I am a touch typist so I am not heavy-handed. Iaired my keyboard with my Apple TV, input text into YouTube search box, this problem did not occu. hi am paired the keyboard from the Apple TV and put the keyboard back with my iPhone and the same problem re-occurred. i've looked through setting, found nothing there to assist. The only solution I have found is long winded. I have to reboot my phone every time I have to connect the keyboard and sometimes this does not eradicate the problem. Any help to resolve this would be greatly appreciated

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Comments

By yorkshire-drew on Thursday, June 25, 2015 - 07:16

I have experienced the same problem on my iPhone 6 running iOS8.3 paired to an Apple bluetooth keyboard. The thing that always works for me is a triple click on the home button to turn Voiceover off, then another triple click to turn it back on again.

I've found things behave normally until the phone is next rebooted then I often have to go through the triple click routine again. It's annoying, yes, but I can get around it. I hope Apple fix this in the next software update.

By charles on Thursday, June 25, 2015 - 07:16

I now have the same issue, but have not had it until the other day, and have had my keyboard for roughly a year. The keyboard went screwy after upgrading to firmware 8.0, but those issues were fixed in the latest firmware update. Then, after recharging the batteries and putting them back in, I notice the doubling issue. Thanks for the triple click of the home button tip. I'll give it a try.

By Angie on Thursday, June 25, 2015 - 07:16

Hi, thank you so much for that contribution. It has resolved the problem beautifully. Thanks again

By KE7ZUM on Thursday, June 25, 2015 - 07:16

Try turning off quick nav when typing. This has appeared to work for most of the fixes. /also email accessibility@apple.com with an in-depth detailed bug report with logs if you can get them of what happened.

Take care.

By Becca on Thursday, June 25, 2015 - 07:16

Hi. I sometimes have the same issue. I have found that keyboards work horribley with Pages. You can't navigate with the option and right/left arrow keys to move through the document. It's very annoying. It works well in other apps, such as microsoft word and google docx. Is anyone else having this issue? Thank you.