Issues pairing my orbit reader 20 braille display

By rachel, 15 April, 2024

Forum
Braille on Apple Products

Hello, wondering if anyone can help me out with a particularly frustrating issue i'm having connecting my orbit reader 20 Braille display with my iPhone SE 2022, which is running iOS 17.4.1. Since updating to this version a few days ago it's been a struggle pairing them, but after several times of completely unpairing, turning bluetooth off on both devices and re-starting both devices, i've managed to get them to co-operate eventually ... until today that is. Despite my trouble shooting jobs they just refuse to pair at all. The orbit bluetooth is set to auto, since that's what the userguide seems to focus on when walking through the steps for pairing with an iOS device, so i've left that setting alone thus far. Can anyone suggest any further trouble shooting ideas please, preferably apart from the obvious ones i've already tried? I'm willing to mess with the bluetooth settings on the orbit itself if necessary - i just haven't so far because i've no clue what the purpose of the other settings are. Thanks in advance.

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