braille note questions

By tali.lambert, 30 October, 2021

Forum
Braille on Apple Products

hi guys.
i hope you're all keeping safe and well.
I just wanted to post to this forum to ask whether anyone has had any success with pairing the braille note touch with the macbook air?
The reason i'm asking is due to the fact that I am able to pair my braille note touch with my mac however, i am unable to navigate through content such as documents using the standard thumb keys.
Does anyone know whether this is a problem associated with the mac or the braille note itself?
if someone could please provide me with some guidance, that would be extremely helpful as I don't know how to resolve this issue.
Take Care and stay safe
Tali

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Comments

By Wenwei on Sunday, November 21, 2021 - 19:55

Every time I connected the BrailleNote Touch with my Mac, my Mac said: "device not compatible." You had better luck than me. I was really annoyed considering the BrailleNote is not cheap.

wow how frustrating. how old is your mac? perhaps that is a macbook specific issue or otherwise, it could be an issue relating to the braille note itself. is it a braille note apex or braille note touch?
good luck
Tali

By tali.lambert on Sunday, November 21, 2021 - 19:55

hi all.
I just wanted to post to this forum to update you guys on the braille note issue i was experiencing a few days ago. since i configured a couple of braille display settings from within voiceover utility, the issue seems to have been resolved.
Thanks for all your help though, i truly appreciate it.
Tali