Is there anyone able to repair a Braille Display in Brazil, South America or Latin America? I need recommendations, please.

By marcus, 4 November, 2021

Forum
Assistive Technology

Hello friends. Please can you recommend people or companies capable of repairing a Braille Display cell in Brazil, South America or Latin America? I believe it is the cheapest alternative for a Brazilian resident, as shipping to the US or Germany is expensive, as well as working with the dollar. Thanks in advance.

Marcus

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By TJT 2001 on Tuesday, November 23, 2021 - 23:12

Does the manufacturer have a local dealer? You should be able to find the dealer for your area on the manufacturer's website.

Having your braille display repaired by someone who isn't an authorised dealer usually voids its warranty.

By marcus on Tuesday, November 23, 2021 - 23:12

In reply to by TJT 2001

Hello. Unfortunately, the company does not have an authorized distributor or repairer in latin america. Anyway, the device has years of use and is no longer under the manufacturer's warranty.

By marcus on Tuesday, November 23, 2021 - 23:12

Hi. I believe I have found a person capable of repairing this VarioUltra Braille Display, but he needs to know the model and manufacturer of the Braille cells built into the device. He has displays in his workshop, like Humanware, for example, and wants to know if some of these cells are compatible. Can any of you tell me who makes the Braille cells integrated into VarioUltra? This VarioUltra was still developed by the former Baum. Thanks.