It pays to contact the developer courteously

I tried this app and like what I see and can barely wait until this app is becoming more accessible. It can definittely be done and I am so glad he or she will be able to make it accessible. Being nice is always a good idea and that is a very good solution. I am using this app now with some patience wich will be better when it is more accessible. This app is one of a kind. I only made one entry this far.

It all depends on the developer and their willingness to implement accessibility features and coding into the app. I have had varying levels of willingness to work on accessibility features. Some developers like the one you contacted are open to suggestion, while I have tried on numerous occasions to provide feedback for apps like Doordash. They insist that they will pass along my information to developers, but that's about as far as I am able to get. it's a usable app, however far from accessible. Point being there are varying degrees of a developer's willingness to make the app accessible for Voiceover users.

If you contact them courteously, you're more likely to get a good result than if you complain and scream. That's all.

The only button I have found that is not labeled in the Doordash app is the one that takes you to your cart. Therefore, by finding the unlabeled button, I am able to get to my cart every time to place my order. To me, that sounds like it is pretty accessible.

That being said, I totally agree that if you contact the developers with courtesy, you are more likely, not guaranteed, to get favorable feedback. Of course, the bigger companies usually respond with the same BS response "thank you for your concerns. We will forward to our developers."

There are a lot more things that door dash doesn't read correctly, such as: the amount of time in minutes the order will take on the restaurant's page and the distance it is from your location, sure the information is there, but not read correctly. VoiceOver doesn't maintain proper focus placement on specific tabs as you scroll through a list of all available restaurants, etc.
The one thing that is crucial that they have not fixed is not reading the final total before you place the order. It was once fixed on an app update a long time ago, but then was again not accessible with VoiceOver by the next weeks update. Having a total displayed is crucial for voiceOver users to know how much their final order is. Sure you can look at a receipt once the order has been placed and add up the total in your head or on an external device, but that still isn't equivalent access. I don't think any sighted individual would want to go buy 20 or 30 dollars worth of items at the store and not be able to know what their exact total is until after the purchase is made. This is why in my previous comment I said it is usable, but not accessible. It needs quite a bit of work to completely read all of the screens correctly.

I have contacted several game devlopers and none of them have even gotten back to me. I was curteous. It’s super encouraging to see others contacting devs and to see a response. We should try every time we find something inaccesssible. It wouldn’t hurt. So many things are not accessible, especially on the gaming front.

That is why I make it a point to vote for the individual's and developers who choose to implement accessibility into their apps when the Apple vis yearly awards come up. Don't get me wrong things like seeing AI and others have made a huge difference, but I make it a point to give recognition to a smaller group of developers or one individual that chooses to implement VoiceOver accessibility into their apps.

No matter what manner you ask developers awareness and willingness is the key to successful implementation of voiceOver Accessibility in future app updates.

What does this app do? Does anyone have the app link?