tim cook twitter account

By brandon armstrong, 21 September, 2013

Forum
Accessibility Advocacy
hey everyone, tired of feeling as if you are being blown off by accessibility when you send them an email? You can now get in touch with tim cook on twitter, and I would highly recommend that we try and reach out directly to him and tell him what needs improving. you can follow him on twitter @tim_cook. maybe if enough of us let him know about how accessibility has been maybe we can improve it.

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Comments

By patrick kelly on Tuesday, October 8, 2013 - 15:16

Apple has a dedicated team especially for this. Tim is not the official way of reporting these problems, and honestly doesn't seem very active. If they don't respond by email, call them at 1-877-204-3930. I'll have you know though that I've had 3 messages confirming and reporting that they've documented the issues I sent in.

By Santiago on Tuesday, October 8, 2013 - 15:16

Hello, Honestly, I don't think contacting Tim Cook through Twitter will do much. He probably gets flooded with mentions and retweets by others, that he most likely won't read them all.

By Jen on Tuesday, October 8, 2013 - 15:16

My contact with Apple's accessibility team has been great. When I EMailed them on Wednesday night concerning what I thought was a minor bug in ITunes radio, I didn't expect to get any type of personal response, other than the bug fix whenever it might happen. Less than a day later, the team contacted me, explaining how the fine-tune feature worked. Their response was prompt and courteous. I think contacting them would be a better bet than Tim Cook on Twitter, just because the sheer volume of tweets Tim likely gets on Twitter would prevent him from seeing most of them.