The New WWE app is inaccessible.

By Matthew C, 25 February, 2014

Forum
Accessibility Advocacy
Hello all. The WWE just launched their new network. Their app used to be somewhat accessible but now looking at it it does not seem to be. Their are a couple unlabeled buttons. It is hard to know where you are going from what I can tell. I want to know a good route to take to see if they are willing to fix this being it would be totally unfair for them to leave out the blind community. If someone else can take a look at the app and see if there is something I am missing that would be great also.

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Comments

By Matt on Monday, February 24, 2014 - 10:20

Matthew, I have used the WWE app and it is pretty accessible. The main screen there are two unlabeled elements but if you swipe all the way to the left there is a button that says main menu tapping on that button will bring up various menu items such as the network wrong SmackDown purchasing event tickets etc. etc. Try that and hopefully that will help you resolve your issue. By the way have you purchased the network? How is the accessibility for that on the app?

By Matthew C on Monday, March 24, 2014 - 10:20

I did purchase it. I am still trying to learn it. To get the main menu to do anything I have to turn off VO then tap and then start VO again. It is odd but seems to work decently for me.

By Isaac Hebert (not verified) on Monday, March 24, 2014 - 10:20

I have purchased the WWE network as well and the accessibility is excellent on the app.

By Isaac Hebert (not verified) on Monday, March 24, 2014 - 10:20

First when you open the app double tap the menu button there you will find the www network smack down raw super stars events shop settings and about. Next to get to the www network choose the www network from the menu then you can choose the on now option to listen to what's playing now on the network.

By Matthew C on Monday, March 24, 2014 - 10:20

Thank you for that. Isaac I will try it and see what happens. Hopefully it will work better this time. When i double tapped on menu it didn't do much for me.