We are very excited to announce our third annual Apple Vision Accessibility Report Card and invite you to participate in the survey that will determine the ratings. Plus, participants who complete the survey will be entered into a drawing to receive a $200 gift card, thanks to Be My Eyes.
Launched in 2023 for the 2022 year, the aim of the Apple Vision Accessibility Report Card is to present valuable insights to Apple and our community from those who rely on VoiceOver, braille support, or the low vision features available on Apple devices. Past report cards have been tremendously impactful; providing blind, DeafBlind, and low vision users of Apple products a forum to speak honestly and openly about their experiences using Apple products, software, and services.
The survey used to produce the report card covers vision accessibility features on iOS, iPadOS, macOS, watchOS, and tvOS. (The survey does not cover visionOS at this time.) The survey is open to people who are blind, DeafBlind, or have low vision and who used at least one (1) Apple product or service during 2024. The survey asks you to rate these features and your experience of using Apple software on a scale of 1 to 5, and optionally provide additional written comments. We also invite you to rate and comment on new vision accessibility features introduced by Apple in 2024, as well as Apple's performance in addressing vision-related bugs over the past year. Finally, we encourage you to share your suggestions on how Apple can enhance their vision accessibility features and user experience, and better serve the needs of their blind, DeafBlind, and low vision customers in 2025 and beyond.
The report card, including a curated list of user-submitted comments, will be shared directly with Apple and the community in February. The report card will provide a clear and concise summary of the results, highlighting key insights from the feedback we receive. Your participation and responses will enable us to identify areas where our community believes Apple is excelling or where improvements can be made, and hopefully, influence Apple's roadmap for the coming year.
The survey will close on January 27, 2025, at 15:00 UTC. To view and complete the survey on this page, you will need to be logged in to the AppleVis website. If you don't have an account yet, you can create one now for free, and then return to this page. All those who complete the survey, other than members of the AppleVis Editorial Team and Be My Eyes employees and their family and friends, will be entered into a drawing to receive a $200 gift card thanks to Be My Eyes. If you have any questions or need assistance with the survey, please reach out via our Contact Form.
Before submitting a survey response, we kindly request that you please consider the following:
- Before starting the survey, we recommend that you review last year's report card.
- When submitting ratings and comments, please only provide responses for questions where you have personal experience with the accessibility feature and platform in question. For example, if you exclusively use VoiceOver on an iPhone but do not use macOS, we ask that you please only submit answers for the questions relating to VoiceOver on the iPhone. While we recognize that many in our community have opinions about Apple's platforms beyond those with which they are personally familiar, only submitting ratings for platforms that you use will help ensure that the survey results accurately reflect the views and lived experiences of end users of the product.
- The 1-5 rating scale we are using is a typical model where 5 is the best score. So, if you give a rating of 5, it means you are highly satisfied with the aspect being rated; a rating of 3 means you are neither satisfied nor dissatisfied; and a rating of 1 means you are highly dissatisfied.
- In this survey and our report card, 'vision accessibility features' refers to the available functionalities and capabilities of the software, while 'user experience' refers to your overall user satisfaction with and ease-of-use of the software.
- In one question, we ask about the new accessibility features introduced in 2024. To help you answer this question, we recommend taking a look at the preview of these features and Scott Davert's blog post discussing what's new in iOS 18 accessibility for blind and DeafBlind users.
- Before submitting the survey, please take a moment to carefully review your ratings and comments to ensure that they are a fair and accurate representation of your experience and opinions. By providing thoughtful and well-considered feedback, you can help ensure that the survey results are meaningful and constructive.
- Each person may complete the survey one (1) time.
- By completing this survey and including comments, you grant AppleVis permission to feature any of your comments in its Apple Vision Accessibility Report Card. You can opt to be attributed by your AppleVis account display name or quoted anonymously.
- To ensure accuracy and authenticity, AppleVis will not make grammatical/stylistic changes, spelling corrections, or any other modifications to the quotes included in the report card.
- Members of the AppleVis Editorial Team, as well as Be My Eyes employees and their family and friends, are welcome and encouraged to complete the survey but are not eligible for the gift card drawing.
We greatly appreciate everyone who takes the time to complete the survey. Your participation is vital to producing a meaningful and accurate report card that reflects the real-world experiences of blind, DeafBlind, and low vision users of Apple products and services. The more responses we receive, the more statistical confidence we will have that the results genuinely represent the community's opinions. Every completed survey response voices valuable feedback and plays a part in advocating for continuous improvements in Apple's vision accessibility features. This report card enables our community to speak up and be heard directly by Apple. We are grateful you are lending your voice, and we hope that the 2024 Report Card will contribute to constructive conversations about the current accessibility and experience of using Apple devices for blind, DeafBlind, and low vision users.