voxox

Category

Description of App

Make free calls to anyone using this app. otherwise it's from the us $0.01 per minute.

Version

unknown

Free or Paid

Free

Version Of macOS App Was Tested On

osx 10.9

Accessibility Comments

The app is not accessible at all. Every field says unknown. I contacted the app devs at support@voxox.com to explain what needed work.

Basically the fields don't read. See my other comments section for more info.

Usability

The app is totally inaccessible.

Other Comments

The log in fields don't read, the prefs don't read, nothign reads. Vo says unknown. I encourage you all to contact support@voxox.com nicely and explain what needs work and why it is iportent that this app be made accessible. I've contacted them for around 2 years now, I believe. The ios app is accessible though. Over all this is a grate app for staying in touch and does not need a c ell network so it will work if let's say your phoen is dead.

Developer's Twitter Username
@voxox

Options

Comments

By Jon E. on Sunday, August 24, 2014 - 04:04

Hi everybody!

My name is Jon, and I'm one of the Support Agents over at Voxox. I just had a visually impaired user point me to this site and describe some of the problems our Mac version of the app is having with VoiceOver. I'll be bringing this up with our developers this week, and I hope we can make some changes to make that version of the app easier to use for our visually impaired users.

In the meantime, feel free to join the conversation on our own community site: https://getsatisfaction.com/voxox/. I love being able to point to user posts when I bring these kinds of things up with our developers!

By KE7ZUM on Sunday, August 24, 2014 - 04:04

In reply to by Jon E.

Thanks so much for replying. I could have swarn I contacted you guys 2 years ago when I started usign the app, but it probably got lost in the shuffel or I contacted the wrong app devs. lol!

Again thanks for takign the time to reply and may we soon see changes in the mac app.

Be blessed to all.

By Unregistered User (not verified) on Sunday, August 24, 2014 - 04:04

I really enjoy the ios app and if the fixes are made, would enjoy using the mac app as well.

By Jon E. on Sunday, August 24, 2014 - 04:04

Hey Marrie,

I'm not sure what would have happened to your email from way back then! We did expand soon after that, and it's possible that a few emails got lost in the transition. I did just get out of that meeting with our developers, and we brought this up. It turns out that it's not an issue many of them were aware of, but they certainly are now!

We're still in the research stage of the process, but it's a great first step. If you (or anybody else) is interested, consider joining this conversation on our community site: https://getsatisfaction.com/voxox/topics/voiceover-qu4hr.

The more we hear from users, the more pressure we can put on our developers to prioritize this issue!

By KE7ZUM on Sunday, August 24, 2014 - 04:04

In reply to by Jon E.

Thanks so much. I don't have coppies anymore of my emails, adnthey might have gotten lost, but now that you guys are aware of the situation I'm not worried

Thanks so much for bringing this to your developers' attentions.

By Jon E. on Sunday, August 24, 2014 - 04:04

Of course! Thank you for helping to bring it to MY attention first!