Cox App

Category

Description of App

From the App Store

The Cox Connect app provides access to the most important information about your account and services.

With Cox Connect you are able to:
路 Check your balance, due date, see your statement details and pay your bill
路 Get outage notifications on the app landing page
路 Troubleshoot your services, refresh cable boxes
路 See your internet data usage
路 Manage your home phone, listen to and read your voicemail, set call forwarding
路 View TV Listings, set a DVR recording, filter channels to show HD only (To watch TV, you can download the Cox Contour 2 app)
路 See service appointment details, arrival ETA, update or cancel
路 Find your closest Cox Solutions Store and get driving directions
路 Find a WiFi hotspot while at home or on the road out of the 400,000 hotspots now available nationwide from the Cable WiFi network
路 Access support articles and How To Videos

To watch TV on your iPhone or iPad, you can download the Cox Contour 2 app at: https://itunes.apple.com/us/app/cox-contour-2/id995486362?mt=8

To get access to your Cox email on your iPhone or iPad, refer to the following support article: https://goo.gl/2PJQTL

Version

2.19.0

Free or Paid

Free

Apple Watch Support

No

Device(s) App Was Tested On

iPhone

iOS Version

10.3.3

Accessibility Comments

The Cox app works fine with Voice Over. Only thing I would suggest is when you鈥檙e looking at the list of channels in the app. I would use Explore by touch, other then swiping so you don鈥檛 get confused on the time or which channel listing you鈥檙e currently looking at.

VoiceOver Performance

VoiceOver reads all page elements.

Button Labeling

Most buttons are clearly labeled.

Usability

The app is fully accessible with VoiceOver, but the interface could be easier to navigate and use.

Other Comments

When looking for a Cox or hotspot location. I would suggest switching it from Map view to list view, it鈥檚 easier to navigate.

Recommendations

2 people have recommended this app

Most recently recommended by Therd_eye 6 years 7 months ago

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