Air Canada + Aeroplan

Category

Description of App

Everything you need for your Air Canada flight in one App: booking and manage booking, flight status and notifications, check-in, boarding pass, Rouge in-flight entertainment and more! Optimized for iPhone 7 and compatible with iPad. By pressing the “Get” button or by downloading the App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: http://www.aircanada.com/en/mobile/tc_ios.html. You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please contact iphone@aircanada.ca. HOME SCREEN Get contextual updates about your upcoming travel plans, right when they matter most. AEROPLAN®† & AIR CANADA MOBILE+ SYNC Link your Aeroplan account with Air Canada mobile+ to automatically import and sync your Aeroplan bookings (Menu > Settings > Link Aeroplan account.) Your flights are kept in sync across your signed-in devices. NOTIFICATIONS Receive check-in reminders, flight and gate changes, cancellations, booking changes and more. You can receive notifications by push, email or SMS. Customize your notification preferences from Menu > Settings > Notifications. CHECK-IN AUTOCOMPLETE Save your passport or NEXUS information in your Air Canada mobile+ profile to have these details automatically completed during check-in. ELECTRONIC BOARDING PASS Save your boarding pass in the app for offline use, or add it to Apple Wallet. As your flight approaches, the boarding pass will appear on the app's home screen, or phone's lock screen. BOOK FLIGHTS & MANAGE TRIPS Purchase flights and manage your trips (select seats, purchase travel options, change or cancel a booking). For easy payment, simply scan your credit card using the camera on your device, or save your card in Air Canada mobile+. RESUME BOOKING Start your booking, and complete it later. If you're signed in with Air Canada mobile+, you can resume your booking progress on another signed-in device. ALTITUDE® DIGITAL CARD Download a digital version of your Altitude membership card for presentation at the airport, and access to lounges. AIR CANADA ROUGE® PLAYER (IN-FLIGHT ENTERTAINMENT) Watch movies, TV shows and more on Air Canada Rouge flights. IMPORTANT DISCLOSURES These functions apply when enabled: • Location: your location data is used to show the closest airport(s) for booking, flight status and check-in. • Contacts: allows contacts you select to receive flight status notifications. • Calendar: your flight information can be to your calendar. • Camera: you can input your Aeroplan, or credit card number/expiry date using the camera. • Notifications: (push and email/SMS messages) are used to send you service messages related to your upcoming travel or profile information. You can customize these preferences from Menu > Settings > Notifications • Wi-Fi connection: used to determine if internet access or a connection is available for the entertainment system on Air Canada Rouge flights. • Your device identity log information (phone model, language, system and app version) is attached to emails you send when an issue is reported via the App. PRIVACY POLICY By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy (http://www.aircanada.com/en/about/legal/privacy/policy.html) Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca ® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada ®† Aeroplan: registered trademark of Aimia Canada Inc Apple, Apple Watch, and iTunes are trademarks of Apple Inc (http://www.apple.com)

Version

4.11.1

Free or Paid

Free

Apple Watch Support

Yes

Device(s) App Was Tested On

iPhone

iOS Version

11.2.1

Accessibility Comments

Buggy when entering text to track your flight. Keyboard and buttons sometimes don't appear. Buttons aren't labeled correctly. Blocker issues when keyboard appears on screen and can't be seen by VO.

VoiceOver Performance

VoiceOver reads most page elements.

Button Labeling

Few buttons are clearly labeled.

Usability

Some parts of the app are accessible with VoiceOver, but not enough to make it usable.

Other Comments

Inconsistent behaviour with text entry in this app making it impossible to enter your booking reference number. Very frustrating.

Developer's Twitter Username

@AirCanada

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