Tappy Guide

Category

Description of App

TAPPY GUIDE
The smart city solution

Tappy Guide is a mobile application for people with disabilities, senior citizens and veterans. We are the complete tool for an active lifestyle.

Some people need a shoulder to lean on and others need another pair of eyes to fully experience the life they were given. Tappy Guide will help you discover activities and places you never thought could be within reach!

AN APP FOR EVERYONE
Using TAPPY GUIDE is simple. You only have to download our completely FREE app, create an account, and give a call!

Once your call is answered, one of our trained professionals will ask for access to a video stream powered by your smartphone’s camera. They will then verbally guide you in completing the desired task.

EVERYDAY TASKS MADE EASY
Now you won’t have to worry about not being able to live the lifestyle you desire. Whatever obstacle there may be, we will help you overcome it!

With TAPPY GUIDE you can:
• Complete everyday tasks in your home
• Put together a smashing outfit
• Rediscover your inner chef
• Navigate digital menus
• Read labels & newsfeeds
• Do your chores
• Tend to your garden
• Find items you need
• Organize your day properly
• Navigate your way in a restaurant, mall or Grocery store.

FULL OUTDOORS EXPERIENCE
Everything is within reach with our app. Leaving your home will become the delightful experience you’ve always dreamed of.

TAPPY GUIDE helps you:
• Go shopping
• Get to your doctor’s appointment
• Visit the beauty salon or spa
• Solve banking & finance issues
• Attend events
• Use public transportation
• Go out for lunch or dinner
• Visit new places

We are here for better accessibility and navigation, with a great First Mile/Last Mile solution. Exploring new surroundings has never been easier! With our outdoor & indoor navigation and information available for all city and county buildings, professional assistance is bound to reach new heights.

The TAPPY GUIDE family
Join the Tappy Guide family and become connected with our eyes and ears wherever you need them, 24/7. We are here for you, no matter the challenge, and our community grows stronger every day.

As professionals offering assistance to anyone who needs it, we pride ourselves with creating unique bonds in our process of helping you achieve your goals. Bringing back the “Human Element” in assisted help is at the core of what we strive for, and together we will succeed in tailoring a better world for current and future generations. We are all connected. Join us and live your life to the fullest!

Find out more on tappyguide.com

You can also reach out to our team. We are happy to receive your requests.
Email: info@tappyguide.com

Version

1.9.5

Free or Paid

Free

Apple Watch Support

No

Device(s) App Was Tested On

iPhone

iOS Version

17.1

Accessibility Comments

During account creation, it is impossible to navigate by character or word in order to edit a mistake in the text fields.
There are combo boxes during certain parts of account creation that VoiceOver focus does not automatically jump to, but they're easily located with explore by touch.

VoiceOver Performance

VoiceOver reads all page elements.

Button Labeling

All buttons are clearly labeled.

Usability

There are some minor accessibility issues with this app, but they are easy to deal with.

Other Comments

The app has a very simple interface.

Options

Comments

By Firefly on Saturday, November 25, 2023 - 06:34

This looks is extremely interesting. It sounds like something similar to Aira. Only it’s free. This would be a definite tool for my toolbox. It seems like the company is just getting started. I wonder how long they’ve been around?

By Rich on Saturday, November 25, 2023 - 06:34

They've been around since 2021, but for some reason I don't think it ever gained much traction. I couldn't find it when I searched for it on the App Store. The only way I could find it was by visiting their website.

By Rich on Saturday, November 25, 2023 - 06:34

Their primary focus is navigation, but they will help with other tasks as well.
When it comes to differences between this service and Be My Eyes, the volunteers are all trained and background checked.

By Brad on Saturday, November 25, 2023 - 06:34

i'm not sure what but I'd reall like to have a heading that says something like, what country is this app in, and you'd fill it out.

I kno it's in the US, the app description gives that away, but I still think this would be very useful.

Also, I hope these people are paid.

I wonder how many people are using the app vs BeMyEyes?

I just checked out the website and it's availible all over the world, I might actually check it out.

By Firefly on Saturday, November 25, 2023 - 06:34

While Be My Eyes is exceptional, I think this is another good tool for my toolbox. My only question is, I’m wondering if they can help me take photos? Let’s say I’m at a party with friends or something and I want to get a picture of myself and my wife and another friend, I wonder if they would help with that?

By Firefly on Saturday, November 25, 2023 - 06:34

So, upon further experimentation with the app, when I go to live chat with an agent, it says sorry no guides are available, if I go to voice chat with an agent, it says sorry no guides are available and the same thing happens with the video call. Any reason as to why this is happening?

By Troy on Saturday, November 25, 2023 - 06:34

From what I understand the app is only available in certain cities currently. Michigan and Austin tx is what I was told. They need to list stuff like this on the app so that we don't waist our time.

By techluver on Saturday, November 25, 2023 - 06:34

I'm in Austin, TX. it still says no guide available so i don't think it's because of location.

By Rich on Saturday, November 25, 2023 - 06:34

To those saying that they couldn't get anyone, they do not have volunteers available 24 hours a day.
They start at 9:00 in the morning US Eastern time, and they finish around 9:00 or 10:00 at night.
As for availability, I'm guessing they're available in all states and territories since they list them during registration.
I'm in Florida and I was able to register and make a test call with no problems.

By Brad on Saturday, November 25, 2023 - 06:34

I believe in the description it even says they're availible 24 7.

I don't use it much if at all but I'll be sticking to BeMyEyes, at least they actually have volunteers around the world 24 7.

By Troy on Saturday, November 25, 2023 - 06:34

I'm sorry but the app developer needs to include this info into the app description. Another concern I have is it was last updated in 2022. The registration and sign in process could use some work. I know the app developer of this app use to be on this site in 2021 when the app first came out, wonder if he is still here?

By Martin on Saturday, November 25, 2023 - 06:34

Just wanted to praise the man responsible for making this app available to the disabled community. It was not bad to setup as a blind person and the interface is simple. VoiceOver works well on it and the volunteers are available for normal hours of traveling. Good job!!!